FAQ (Redeem Points)
Q: What are the Points?
A: Every time you make purchase on our website, you get reward POINTS based on total order amount (excluding Shipping charges). Usually 100 points = 1 US Dollar but for some products these are offered double. Your points are accumulated to your customer ID whether you register your account on our website or use Guest checkout. If you have more than two accounts you can contact us to consolidate your accounts into one.
Points are not accumulated for the following reasons:
- If a points coupon is used to purchase products
- If a points gift certificate is used to purchase products
- If the order payment method does not match a valid payment method
- If a Gift Registry is being created
Q: How to redeem your Points?
A: You can redeem your Points by logging into your account. If you don't know your userid or password, you can retrieve both by entering your email address you used to registered an account with us. If you use Guest checkout option, you can still do this by clicking here.