Terms and Conditions
Terms of Business
All details of Business Terms, Prices & Descriptions of items offered for sale on this website are current but are subject to change without prior notice. These details replace any previously advertised details. (E & 0 E)
Availability of Goods
This web site is designed to show only items of stock that are still available for sale, but it is still remotely possible that an item could be sold during your visit to the web site. In the unlikely event that an item has been sold by the time that you place your order, we will inform you by return e-mail.
Minimum/ Maximum Order Amount
The minimum order value should be US$ 12 and maximum order value may not exceed US$ 5000. If your order is of higher value, please contact our customer support to discuss alternative payment method.
All orders are subject to a delivery, packing & handling charge. When ordering on-line the delivery charges for the order will be automatically calculated via our Shopping basket ordering system and are based on the total weight of your order, your location and our normal methods of dispatch. However, we reserve the right to surcharge any orders that are of an extreme weight outside of the pre-computed weight tables preloaded into the web site.
The delivery costs don't included any customs or import duty costs or taxes which may be payable and it is buyer's responsibility to cover these costs if they are payable.
Orders are dispatched as appropriate to the size, value & contents of the order and in accordance with the regulations of the U.A.E & destination country's postal regulations. We do not dispatch orders daily; please allow 7 to 10 days for delivery. WPG guarantees delivery of your order to the shipping address you specify. We do not guarantee that your order will not be stolen after it is delivered. Be sure to specify a secure delivery address OR specify that you want Signature Required delivery.
We charge in US Dollars only. On our website you can use currency conversion tool which only gives estimates in your local/ desired currency but final payment would be in US Dollars always.
We accept payment by the following : Visa, MasterCard & PayPal in US Dollars ONLY. We also accept Telegraphic Transfer. On our website we have currency conversion tool but this only gives estimates and your card/ paypal account would be charged in US Dollars always.
We offer a money back guarantee on all of the goods supplied provided that, should you have any reason to dispute the description of an purchased item - a Return Merchandise Authorization (RMA) Number should be obtained by logging into your account to the corresponding Order within 14 days of merchandise receipt. You should receive a reply in 24- 72 hours with Authorization. THIS IS REQUIRED! The same applies for the Exchanges of merchandize. We regret that return postage costs are not refundable.
If you paid with paypal, refunds will happen in 7 working days while for MIGS Credit Card payment, our Bank may require 7- 14 or more working days before refund actually appear in your card.
Due to the complexities of the electronic world regarding our web site, WPG International reserve the right to refuse a sale if there has been an electronic failure in the pricing of any specific item.
All photographs on the web site are the property of WPG International and are not to be reproduced without prior permission.